How does the Waiting List work on classes?

Once the amount of bookings are equal to the set capacity on your room / location your class is full. Any new bookings after that will have a status of Waiting meaning they are on a Waiting List.

We have 4 booking status: Confirmed, Waiting, Deleted, Cancelled

Waiting List on Class Attendance Video
Waiting List on Class Attendance – Watch Video

See also: How to set the capacity on your location or individual class

You can see your confirmed or waiting customers by selecting this drop down filter

Confirm and Waiting Clients, Class Attendance - KRIYA Software
Confirm and Waiting Clients, Class Attendance – KRIYA Software

Once you reached your Capacity your client’s status will be Waiting. You can see how many and who is Waiting for confirmation.

Waiting List Class Attendance - KRIYA Software
Waiting List Class Attendance – KRIYA Software

By changing the filter to Waiting or All, you can see your Waiting list with status Waiting.

Waiting List Status - KRIYA Software
Waiting List Status – KRIYA Software

If you get a cancellation, you automatically have a free spot on the class and you manually decide who will be accepted on confirm into the class.

Find a customer with status “Waiting” and in ACTIONS select to Confirm this booking.

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