How does the Waiting List work on classes?

Once the amount of bookings is equal to the set capacity of your room/location your class is full. Any new bookings after that will have a status of Waiting meaning they are on a Waiting List.

We have 4 booking status: Confirmed, Waiting, Deleted, Cancelled

Waiting List on Class Attendance Video
Waiting List on Class Attendance – Watch Video

See also: How to set the capacity on your location or individual class

You can see your confirmed or waiting customers by selecting this drop-down filter.

Confirm and Waiting Clients, Class Attendance - KRIYA Software
Confirm and Waiting Clients, Class Attendance – KRIYA Software

Once you reach your Capacity your client’s status will be Waiting. You can see how many and who is Waiting for confirmation.

Waiting List Class Attendance - KRIYA Software
Waiting List Class Attendance – KRIYA Software

By changing the filter to Waiting or All, you can see your Waiting list with status Waiting.

Waiting List Status - KRIYA Software
Waiting List Status – KRIYA Software

If you get a cancellation, you automatically have a free spot on the class and you manually decide who will be accepted on confirm into the class.

Find a customer with status “Waiting” and in ACTIONS select to Confirm this booking.

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