Your customer contacted you because she or he cannot see the Timetable and she is on the right page.
First, make sure your customer is on the right page on your website or listing page giving on Settings > Widget Code or Settings > Free Website
The listing link looks like https://kriya.com.au/listing/your_studio
There could be many reasons why your customer cannot open or see your Timetable.
- Her browser or device could be an older version
Here are some tips on what to do
- Ask her to refresh the page CTRL + F5
- Ask her to try a different browser (Chrome, Safari, Internet Edge)
- Try another device, laptop or a mobile phone
If she doesn’t have another device, better to text/sms you to book a class.