How to Delete a Pass or Package Applied to Someone’s Account

You can cancel any Active passes applied to a customer

To Cancel an active Pass from a particular customer follow these steps.

1. Find your customer and open the Customer Profile page

Customer Profile - KRIYA Booking System
Customer Profile – KRIYA Booking System

2. Scroll Down and Find MEMBERSHIP & PACKAGES section

Delete an Active Pass from a Customer - KRIYA Booking System
Delete an Active Pass from a Customer – KRIYA Booking System

3. In ACTIONS, press Cancel on the Pass you want to delete

Cancelling a Pass - KRIYA Booking System
Cancelling a Pass – KRIYA Booking System

4. The Pass is now Cancelled

Cancelled Pass or Subscription - KRIYA Booking System
Cancelled Pass or Subscription – KRIYA Booking System

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