Customers
- How to Check-In Customers on a Class?
- My Customer Cannot See My Timetable
- How to Filter and Export / Download All Customers?
- How to Manage Customers and Modifying Existing Passes Expiry Date and Visits Remaining?
- If a student comes to class and hasn’t paid, can I still add them to class?
- How to merge two customer accounts?
- Can I add a Cash payment to classes unpaid by Clients and not just a Credit Card Payment?
- Is There a Way for me to see a Customer’s Previous Visits?
- How to change / alter / modify a customer’s email address or password from Dashboard?
- How to Modify a Pass Expiry Date, Visits or Credits Remaining?
- How to Manually Register and Enrol a Client into a Course Manually?
- How to Add / Give / Sell a New Pass to a Customer?
- What do we do When we get Automatic Subscription Payment Failed Emails or Stripe API Error Emails?
- How to Cancel a Booking both from Dashboard and the Client’s Widget?
- How to Delete a Pass or Package Applied to Someone’s Account?
- How do we send out an email to all customers?
- How do I set up Recurring Payments or Membership Passes?
- How do I Cancel a Customers Recurring Membership Plan?
- My Customer Used a 5 Class Pass to Book a Special Workshop instead the Workshop Pass
- How can we add additional questions to the registration form when people sign up so we can gather more information about their health and abilities?
- Is it possible to allow two or more customers to share a Pass or Package?
- A customer is saying that they are having difficulties logging in – What can I do about it?
- How long before the class starts my customers can cancel their booking?
- What are Dashboard notifications and how to mark them as Read?
- How to change the types of passes that are valid or allowed to book a particular class?
- Why am I receiving 2 purchase receipt emails? & The difference between Tax invoices and Purchase confirmation emails.
- How to send an Email or Text Message (SMS) to my Clients or Students
- How do I limit my Free Trial intro pass to only ONE per Customer?
- Can my clients book into a class before buying a class pass? What happens if I tick the box with the option to allow students to book now and pay later?
- Where and How Does my Students / Clients tick my Waiver?
- Can a Customer be a member of Two or more studios using KRIYA? Is there just one place to log on?
- How To whitelist KRIYA emails using Outlook, Windows Live Mail, Hotmail and MSN? Why are KRIYA emails going to spam?
- How to Pause Recurring Memberships/Subscriptions?
- How to remove visibility of the number of students booked into each class.? How to hide class spot remaning..?